Privacy Policy

1. Information We Collect

When you submit an enquiry through our website, we collect personal information including your name, phone number, email address, suburb, NDIS plan management type, and details about the support you are seeking. We may also collect the participant's name if someone else is submitting on their behalf.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange an initial consultation
• Match you with appropriate support workers
• Communicate with you about your services
• Comply with NDIS Quality and Safeguards requirements

3. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. All data submitted through our website is transmitted securely and stored in accordance with Australian Privacy Principles.

4. Sharing Your Information

We will not sell, rent, or trade your personal information. We may share information with your plan manager, support coordinator, or the NDIA as required to deliver services under your NDIS plan. We will always seek your consent before sharing information with third parties.

5. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, please contact us at info@korareach.com.au.

6. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at info@korareach.com.au or call 0439 821 300.